Operations & Maintenance

Operations & Maintenance

NORESCO provides proactive operations and maintenance services to maximize system reliability and efficiency. Our approach reduces downtime, extends asset life, and ensures performance aligns with sustainability goals and contractual commitments.

Customizable O&M Solutions

NORESCO offers a variety of O&M solutions, such as:

Full-service operations, maintenance, repair, and replacement
O&M program management
Long-term service agreements (LTSAs)
Emergency support and technical troubleshooting
System inspections and condition assessments
Test and balance (TAB) services
Equipment and system startup and commissioning>>>
Operator training and support
Energy modeling, analysis, and operational savings strategies  >>>
Permitting and regulatory compliance assistance
Asset optimization and warranty management
IT security solutions and authorization to operate (ATO)>>>

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Optimizing assets throughout the lifecycle

NORESCO’s operations and maintenance (O&M) services provide comprehensive solutions that improve equipment reliability, reduce operational risks, and enhance asset performance across the entire lifecycle. We partner with facility owners to create customized, integrated O&M strategies aligned with specific operational goals.

O&M Approach

Our O&M services are built to deliver operational efficiency and effective risk management. NORESCO consistently meets or exceeds performance targets with solutions that are safe, efficient, reliable, resilient, and environmentally compliant. We ensure systems operate at peak performance while maintaining regulatory compliance and supporting sustainability objectives.

Single-Source O&M Provider

Our preventive maintenance plans are tailored to customer priorities, minimizing downtime, reducing lifecycle costs, and maximizing system performance. As a single-source provider, NORESCO offers long-term service agreements that:

Preserve energy savings

Manage equipment warranties

Balance the needs of new and legacy systems   

Deliver preventative maintenance as well as repairs or replacements   

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Measurement & Verification Standards

We assess the performance of our customers’ facilities using industry-accepted standards from the International Performance Measurement and Verification Protocol (IPMVP) and the U.S. Department of Energy’s Federal Energy Management Program (FEMP). These frameworks guide our efforts to precisely measure energy and water consumption, monitor equipment and system performance, and verify and report realized savings.

Optimal Equipment Performance

Our experienced team of managers and technicians oversee a wide range of energy infrastructure systems and deliver full-service asset management, including:

 

Boilers and chillers ranging from light commercial to large central plants

 

Electrical systems ranging from basic distribution to full-scale microgrids

 

Building automation controls, industrial programmable logic controllers (PLCs), and SCADA systems

 

HVAC systems, packaged equipment, and hydronic systems

 

Renewable energy systems such as solar, wind, and biomass

 

Combined heat and power (cogeneration) systems

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Technology-Enabled Services

NORESCO conducts active trend analysis to detect and resolve issues early, extending equipment life and improving performance. Our technicians adjust O&M procedures based on real-time data insights to help customers meet their energy and operational goals.